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emmarie
Replay newbie
Joined: 25 Jun 2006
Posts: 20
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 Posted: Sat Aug 27, 2011 7:32 pm Post subject: Missing Days of Guide Data |
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Can someone tell me what I'm doing wrong? Or what I need to do? WiRNS is only serving five random(?) days of guide data and deleting all other days. And it only loads guide data starting at 8pm and then ends at 8pm the following day. And I never have guide data for the current day. Sorry if this is a simple fix and no one needs to see my log, I just figured I'd put it up just in case. | Code: | [8/27/2011 22:57:56] Starting netconnect for Replay at 192.168.15.114
[8/27/2011 22:59:51] [DNS] Returning 192.168.15.119 for production.replaytv.net to 192.168.15.114
[8/27/2011 22:59:51] [PLUGIN] LoginLogout Skipping Login (nightly) for 192.168.15.114
[8/27/2011 22:59:51] [DNS] Returning 192.168.15.119 for ntp-production.replaytv.net to 192.168.15.114
[8/27/2011 22:59:52] [NTP] Proxying request to pool.ntp.org for 192.168.15.114
[8/27/2011 22:59:52] [NTP] Proxying request to pool.ntp.org for 192.168.15.114
[8/27/2011 22:59:52] [NTP] Proxying request to pool.ntp.org for 192.168.15.114
[8/27/2011 22:59:53] [NTP] Proxying request to pool.ntp.org for 192.168.15.114
[8/27/2011 22:59:53] [NTP] Proxying request to pool.ntp.org for 192.168.15.114
[8/27/2011 22:59:53] [PLUGIN] AuthCtrl Processing Time Verification for 192.168.15.114
[8/27/2011 22:59:54] [PLUGIN] AuthCtrl Processing Auth Categories for 192.168.15.114
[8/27/2011 22:59:54] [PLUGIN] GetShellCommands initialized.
[8/27/2011 22:59:54] [PLUGIN] GetShellCommands using shellcmds from: C:\WiRNS\shellcmds for 192.168.15.114
[8/27/2011 22:59:54] [PLUGIN] ZipcodeProvider: Added 2 lineups for 192.168.15.114.
[8/27/2011 22:59:56] Hijacking headend request for WiRNS lineup 1 from 192.168.15.114, because we serve it locally with 182 channels.
[8/27/2011 22:59:57] Hijacking headend request for WiRNS lineup 2 from 192.168.15.114, because we serve it locally with 26 channels.
[8/27/2011 23:00:01] Serving guide data for: 2011-08-28 to 192.168.15.114
[8/27/2011 23:00:02] Loaded 6331 shows for 182 channels in 0.9375 second(s).
[8/27/2011 23:00:08] Serving guide data for: 2011-08-29 to 192.168.15.114
[8/27/2011 23:00:09] Loaded 6575 shows for 182 channels in 1.171875 second(s).
[8/27/2011 23:00:15] Serving guide data for: 2011-08-31 to 192.168.15.114
[8/27/2011 23:00:16] Loaded 6785 shows for 182 channels in 1.203125 second(s).
[8/27/2011 23:00:24] Serving guide data for: 2011-09-04 to 192.168.15.114
[8/27/2011 23:00:25] Loaded 6381 shows for 182 channels in 1.0625 second(s).
[8/27/2011 23:00:31] Serving guide data for: 2011-09-09 to 192.168.15.114
[8/27/2011 23:00:31] Loaded 223 shows for 182 channels in 0.53125 second(s).
[8/27/2011 23:00:32] [PLUGIN] NoSoftwareUpdate initialized.
[8/27/2011 23:00:33] [PLUGIN] NoReplayZones initialized (rz-home) for 192.168.15.114.
[8/27/2011 23:00:34] [PLUGIN] NoReplayZones initialized (rz-more) for 192.168.15.114.
[8/27/2011 23:00:34] [PLUGIN] NoReplayZones initialized (rz-xzone) for 192.168.15.114.
[8/27/2011 23:00:35] [PLUGIN] NoReplayZones initialized (rz-sitcom) for 192.168.15.114.
[8/27/2011 23:00:36] [PLUGIN] NoReplayZones initialized (rz-scifi2) for 192.168.15.114.
[8/27/2011 23:00:36] [PLUGIN] NoReplayZones initialized (rz-music) for 192.168.15.114.
[8/27/2011 23:00:37] [PLUGIN] NoReplayZones initialized (rz-sports) for 192.168.15.114.
[8/27/2011 23:00:38] [PLUGIN] NoReplayZones initialized (rz-family) for 192.168.15.114.
[8/27/2011 23:00:38] [PLUGIN] NoReplayZones initialized (rz-movies) for 192.168.15.114.
[8/27/2011 23:00:39] [PLUGIN] NoReplayZones initialized (sys-parentalcontrol) for 192.168.15.114.
[8/27/2011 23:00:40] [PLUGIN] NoReplayZones initialized (sys-setup-gaea) for 192.168.15.114.
[8/27/2011 23:00:40] [PLUGIN] NoReplayZones initialized (sys-customize) for 192.168.15.114.
[8/27/2011 23:00:41] [PLUGIN] NoReplayZones initialized (sys-mainMenu) for 192.168.15.114.
[8/27/2011 23:00:42] [PLUGIN] NoReplayZones initialized (messages2) for 192.168.15.114.
[8/27/2011 23:00:43] [PLUGIN] NoReplayZones initialized (amgr-denali) for 192.168.15.114.
[8/27/2011 23:00:43] [PLUGIN] NoReplayZones initialized (messages) for 192.168.15.114.
[8/27/2011 23:00:44] [PLUGIN] NoReplayZones initialized (sys-iChannels_0) for 192.168.15.114.
[8/27/2011 23:01:20] [PLUGIN] GetNextCall initialized.
[8/27/2011 23:01:20] [PLUGIN] GetNextCall Time: 12:19 for 12 min to 192.168.15.114.
[8/27/2011 23:01:21] [PLUGIN] NoServers initialized.
[8/27/2011 23:01:22] [PLUGIN] MyPhoneNumbers initialized (global) for 192.168.15.114.
[8/27/2011 23:01:22] [PLUGIN] MyPhoneNumbers (global) returning configured phone number for 192.168.15.114.
[8/27/2011 23:01:23] [PLUGIN] LoginLogout Skipping Logout (nightly) for 192.168.15.114
[8/27/2011 23:02:03] [DNS] Using file: C:\WiRNS\Plugins\IVSProvider.hosts
[8/27/2011 23:02:03] [DNS] Returning 192.168.15.119 for rddns-production.replaytv.net to 192.168.15.114
[8/27/2011 23:02:03] [PLUGIN] IVSProvider received an update request from ISN 00004-54831-75165(192.168.15.114), port 29500
[8/27/2011 23:03:03] NetConnect Done. |
| Code: | These are the days loaded two days ago:
2011-08-26 (from 8pm on)
2011-08-27 (until 8pm)
2011-08-29
2011-09-02
2011-09-07
And this is from yesterday:
2011-08-27 (from 8pm on)
2011-08-28 (until 8pm)
2011-08-30
2011-09-03
2011-09-08
And this is from a few minutes ago:
2011-08-28 (from 8pm on)
2011-08-29 (until 8pm)
2011-08-31
2011-09-04
2011-09-09 |
Each day it loads five days and deletes all the guide data for all other days.
I watch the log as it downloads all 14 days from SD. I switched it to only 7 days thinking maybe it was trying to load too much info - it loaded only the seven days. But when I run Net Connect again on .114 it still serves the same five dates even though it never dl's any dates past 9/2.
Thank you so much for any help you can give me. I'm off to watch the news on Irene. We're expected to get hit in a about five hours and keep getting tornado warnings.
-em |
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arvysreyem
Replay fan
Joined: 26 Jul 2011
Posts: 44
Location: So Cal
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| Posted: Sat Aug 27, 2011 9:02 pm Post subject: |
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I have something similar. Right now, I'm missing Monday 8/29 at 4 pm through Wednesday 8/31 at 4 pm and from Saturday 9/3 at 5 pm through Sunday 9/4 at 5 pm even after doing 1 manual net connect to fix it.
Edit: those are exclusions on the Replay's channel guide, not WiRns/SD. |
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hdonzis
Moderator
Joined: 05 Jan 2005
Posts: 7829
Location: San Antonio, TX
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| Posted: Sat Aug 27, 2011 9:36 pm Post subject: Re: Missing Days of Guide Data |
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| emmarie wrote: | | WiRNS is only serving five random(?) days of guide data and deleting all other days. And it only loads guide data starting at 8pm and then ends at 8pm the following day. |
WiRNS only serves what the RTV asks for. So, the RTV asks for those days and WiRNS simply logs what it is being asked for...
Guide data starts at midnight UTC, so 8PM is an offset of -4, which is Eastern Daylight Time, so I assume you are on the east coast...
Henry
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fbreshears
Replay elitist
Joined: 22 Oct 2005
Posts: 303
Location: El Lago, Texas
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| Posted: Sun Aug 28, 2011 2:22 pm Post subject: |
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I've got the same problem with one of eight replays. Several days of guide data is missing on the replay after a net connect even when I clear the channel guide twice with 243 zones.
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Frank |
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hdonzis
Moderator
Joined: 05 Jan 2005
Posts: 7829
Location: San Antonio, TX
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| Posted: Sun Aug 28, 2011 2:37 pm Post subject: |
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Do you see WiRNS log that it is serving all the days after clearing the channel guide? Does it show thousands of shows for each day?
Henry
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fbreshears
Replay elitist
Joined: 22 Oct 2005
Posts: 303
Location: El Lago, Texas
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| Posted: Sun Aug 28, 2011 4:09 pm Post subject: |
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| hdonzis wrote: | Do you see WiRNS log that it is serving all the days after clearing the channel guide? Does it show thousands of shows for each day?
Henry |
Yes, all days are served and each contains about 10,000 shows for 181 channels. Also the log looks normal and the debug log is empty.
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Frank |
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hdonzis
Moderator
Joined: 05 Jan 2005
Posts: 7829
Location: San Antonio, TX
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| Posted: Sun Aug 28, 2011 7:07 pm Post subject: |
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OK, I posted an update which should correct this problem. It will be necessary to perform a manual Guide Update after updating WiRNS. If you want the RTVs to completely populate all the missing guide data, you'll have to clear the channel guide...
Henry
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fbreshears
Replay elitist
Joined: 22 Oct 2005
Posts: 303
Location: El Lago, Texas
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| Posted: Sun Aug 28, 2011 9:02 pm Post subject: |
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That did it! All is back to normal.
Thanks, Henry. It amazes me that you knew what to fix based on so little information.
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Frank |
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hdonzis
Moderator
Joined: 05 Jan 2005
Posts: 7829
Location: San Antonio, TX
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| Posted: Sun Aug 28, 2011 9:29 pm Post subject: |
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| fbreshears wrote: | | It amazes me that you knew what to fix based on so little information. |
It was because I could reproduce it myself. I was testing for the other thread that said they were getting an exception downloading guide data, I wanted to make sure that something wasn't messed up there, so that worked fine for me, and I turned that test RTV off. But, when I saw your post, I turned that test RTV back on and actually looked at the Channel Guide data, and it was empty for most of the days! It took a little debugging, but I quickly narrowed it down to the Replay Zone data I had added, and looking at the database I could quickly see that each day that had shows with very long Replay Zone data were the ones that were blank. The very long Replay Zones were due to repeating the same Zone information for shows that aired multiple days, that each day got tacked with the same Zone information over and over again. It was a very quick fix to take care of that, so as soon as I understood what was going on, it only took me a minute to take care of it. But, that's why you have to update WiRNS' entire guide data to clear out those long Replay Zone shows, and since the RTV doesn't re-download guide for days that it already has (except for the ones that it always downloads), even though they have "bad" data in them, you have to clear the channel guide to get the "bad" shows cleared out of those days so that it re-downloads those days, or you can just wait until they clear out on their own...
Henry
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arvysreyem
Replay fan
Joined: 26 Jul 2011
Posts: 44
Location: So Cal
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| Posted: Sun Aug 28, 2011 11:57 pm Post subject: |
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| hdonzis wrote: | OK, I posted an update which should correct this problem. It will be necessary to perform a manual Guide Update after updating WiRNS. If you want the RTVs to completely populate all the missing guide data, you'll have to clear the channel guide...
Henry |
Thanks again, Henry. |
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