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RTV not setting clock when connecting to WiRNS

 
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wnshall
Almost hooked


Joined: 20 Jul 2011
Posts: 8

PostPosted: Mon Dec 26, 2016 3:59 pm    Post subject: RTV not setting clock when connecting to WiRNS Reply with quote

Hi,
I recently moved to a new TV and in the setup process powered off my RTV 5060 to redo the connections. On powerup I discovered that the channel guide was not being updated properly. After poking around for a while, it appears that the clock is not being set properly. When I initiate an update from the RTV it displays "updating clock" for about a minute, and then goes on with the update process. Looking at the logs, it appears that WiNRS correctly downloads the current channel data, but then tries to serve the RTV data for 2001 (which it clearly doesn't have). So it seems as if the clock on the RTV is stuck at 2001 and isn't getting updated. Any ideas how to fix this?

Here's an example log. I did a net connect before selecting Update Guide from the WiRNS server. The RTV seems to be properly connected and seen by WiRNS.

[12/26/2016 15:07:48] Checking connection to SchedulesDirect.
[12/26/2016 15:07:48] Purging old guide/lineup information
[12/26/2016 15:07:49] Update Time: 2016-12-26 15:07:48
[12/26/2016 15:07:49] Updating guide information in the database.
[12/26/2016 15:07:49] Updating guide for SchedulesDirect account: wnshall
[12/26/2016 15:07:49] Downloading guide information for: Mon Dec 26
[12/26/2016 15:07:51] Validating data from SchedulesDirect for: Mon Dec 26
[12/26/2016 15:07:51] Found lineup: Comcast Portland Regional - Digital.
[12/26/2016 15:07:51] Downloading guide information for: Tue Dec 27
[12/26/2016 15:07:53] Validating data from SchedulesDirect for: Tue Dec 27
[12/26/2016 15:07:53] Downloading guide information for: Wed Dec 28
[12/26/2016 15:07:55] Validating data from SchedulesDirect for: Wed Dec 28
[12/26/2016 15:07:55] Downloading guide information for: Thu Dec 29
[12/26/2016 15:07:57] Validating data from SchedulesDirect for: Thu Dec 29
[12/26/2016 15:07:57] Downloading guide information for: Fri Dec 30
[12/26/2016 15:07:59] Validating data from SchedulesDirect for: Fri Dec 30
[12/26/2016 15:07:59] Downloading guide information for: Sat Dec 31
[12/26/2016 15:08:01] Validating data from SchedulesDirect for: Sat Dec 31
[12/26/2016 15:08:01] Downloading guide information for: Sun Jan 01
[12/26/2016 15:08:03] Validating data from SchedulesDirect for: Sun Jan 01
[12/26/2016 15:08:03] Downloading guide information for: Mon Jan 02
[12/26/2016 15:08:05] Validating data from SchedulesDirect for: Mon Jan 02
[12/26/2016 15:08:05] Downloading guide information for: Tue Jan 03
[12/26/2016 15:08:07] Validating data from SchedulesDirect for: Tue Jan 03
[12/26/2016 15:08:07] Downloading guide information for: Wed Jan 04
[12/26/2016 15:08:09] Validating data from SchedulesDirect for: Wed Jan 04
[12/26/2016 15:08:09] Downloading guide information for: Thu Jan 05
[12/26/2016 15:08:11] Validating data from SchedulesDirect for: Thu Jan 05
[12/26/2016 15:08:12] Downloading guide information for: Fri Jan 06
[12/26/2016 15:08:13] Validating data from SchedulesDirect for: Fri Jan 06
[12/26/2016 15:08:14] Downloading guide information for: Sat Jan 07
[12/26/2016 15:08:16] Validating data from SchedulesDirect for: Sat Jan 07
[12/26/2016 15:08:16] Downloading guide information for: Sun Jan 08
[12/26/2016 15:08:18] Validating data from SchedulesDirect for: Sun Jan 08
[12/26/2016 15:08:18] Vacuuming database
[12/26/2016 15:08:21] Parsing PPV Configurations.
[12/26/2016 15:08:21] Stopping ToDo Timer
[12/26/2016 15:08:21] Processing ReplayGuide Information.
[12/26/2016 15:08:21] Processing local shows.
[12/26/2016 15:08:21] Processing local shows done.
[12/26/2016 15:08:21] Refreshing Replays.
[12/26/2016 15:08:21] Refreshing RecordingGuide for: Bach(192.168.1.60)
[12/26/2016 15:08:21] Parsed 0/0 entries.
[12/26/2016 15:09:03] Refreshing RecordingGuide for: Garage(192.168.1.9)
[12/26/2016 15:09:03] There was an error refreshing the recording guide for Garage
[12/26/2016 15:09:03] Attempting to use a cached version if one is available.
[12/26/2016 15:09:03] Parsed 35/35 entries.
[12/26/2016 15:09:03] [PLUGIN] IVSProvider returned RDDNS information for ISN 00004-54832-09473 to 192.168.1.60
[12/26/2016 15:09:03] Refreshing RecordingGuide for: Living Room(192.168.1.08)
[12/26/2016 15:09:03] There was an error refreshing the recording guide for Living Room
[12/26/2016 15:09:03] Attempting to use a cached version if one is available.
[12/26/2016 15:09:03] Parsed 21/21 entries.
[12/26/2016 15:09:03] Refreshing Replays done.
[12/26/2016 15:09:03] Refreshing ReplayGuide information.
[12/26/2016 15:09:03] Added 0 ReplayGuide shows for Bach
[12/26/2016 15:09:03] Added 29 ReplayGuide shows for Garage
[12/26/2016 15:09:03] Added 20 ReplayGuide shows for Living Room
[12/26/2016 15:09:03] Added 0 ReplayGuide shows for all
[12/26/2016 15:09:03] Refreshing ReplayGuide information done.
[12/26/2016 15:09:03] Checking for shows to hide from Poopli.
[12/26/2016 15:09:03] Checking for shows to hide from Poopli done.
[12/26/2016 15:09:03] Updating ReplayGuide flags...
[12/26/2016 15:09:03] Updated ReplayGuide flags in 0.0550031 seconds.
[12/26/2016 15:09:03] Uploading ReplayGuide data to Poopli.
[12/26/2016 15:09:05] Uploading ReplayGuide data to Poopli done.
[12/26/2016 15:09:05] Scheduling JIT Recordings
[12/26/2016 15:09:05] Scheduling JIT Recordings complete
[12/26/2016 15:09:05] Checking Manual Recordings.
[12/26/2016 15:09:05] Checking One-Time Recordings.
[12/26/2016 15:09:05] Processing ToDo Information.
[12/26/2016 15:09:05] Building ToDo List for: Garage
[12/26/2016 15:09:06] Added 0 ToDo entries for Garage in 1.142065 seconds.
[12/26/2016 15:09:06] Building ToDo List for: Living Room
[12/26/2016 15:09:08] Added 0 ToDo entries for Living Room in 1.190068 seconds.
[12/26/2016 15:09:08] Determining conflicts...
[12/26/2016 15:09:08] Completed conflict determination in 0.001 seconds.
[12/26/2016 15:09:08] Done.
[12/26/2016 15:09:08] Configured to refresh ToDo and Replay Guide every 2880 minutes.
[12/26/2016 15:09:08] Collecting free memory
[12/26/2016 15:09:08] Configured to update guide at: 12/27/2016 10:15 AM
[12/26/2016 15:09:08] Loading/Refreshing Plugin Channel Guide Provider.
[12/26/2016 15:09:08] Loading ReplayZone genre data.
[12/26/2016 15:09:09] Loading Production Crew data.
[12/26/2016 15:09:11] Loaded/Refreshed Plugin Channel Guide Provider.
[12/26/2016 15:09:11] SchedulesDirect Messages:
[12/26/2016 15:09:11] SchedulesDirect Messages: Your subscription will expire: 2017-09-07T17:57:06Z
[12/26/2016 15:09:11] Ready to intercept/proxy ReplayTV requests
[12/26/2016 15:16:46] Garage is unreachable. Skipping netconnect.
[12/26/2016 15:16:46] Starting netconnect for Replay at 192.168.1.08
[12/26/2016 15:16:55] [DNS] Returning 192.168.1.60 for production.replaytv.net to 192.168.1.8
[12/26/2016 15:16:55] [PLUGIN] LoginLogout Skipping Login (nightly) for 192.168.1.8
[12/26/2016 15:16:55] [DNS] Returning 192.168.1.60 for ntp-production.replaytv.net to 192.168.1.8
[12/26/2016 15:17:56] [PLUGIN] AuthCtrl Processing Auth Categories for 192.168.1.8
[12/26/2016 15:17:56] [PLUGIN] GetShellCommands initialized.
[12/26/2016 15:17:56] [PLUGIN] GetShellCommands using shellcmds from: C:\WiRNS\shellcmds for 192.168.1.8
[12/26/2016 15:17:57] [PLUGIN] ZipcodeProvider: Added 1 lineup for 192.168.1.8.
[12/26/2016 15:17:58] Hijacking headend request for WiRNS lineup 1 from 192.168.1.8, because we serve it locally with 78 channels.
[12/26/2016 15:17:59] Serving guide data for: 2001-01-01 to 192.168.1.8
[12/26/2016 15:17:59] Loaded 0 shows for 78 channels in 0.0830047 second(s).
[12/26/2016 15:17:59] Serving guide data for: 2001-01-02 to 192.168.1.8
[12/26/2016 15:17:59] Loaded 0 shows for 78 channels in 0.0800046 second(s).
[12/26/2016 15:18:00] Serving guide data for: 2001-01-03 to 192.168.1.8
[12/26/2016 15:18:00] Loaded 0 shows for 78 channels in 0.0790045 second(s).
[12/26/2016 15:18:00] Serving guide data for: 2001-01-04 to 192.168.1.8
[12/26/2016 15:18:00] Loaded 0 shows for 78 channels in 0.0800046 second(s).
[12/26/2016 15:18:01] Serving guide data for: 2001-01-05 to 192.168.1.8
[12/26/2016 15:18:01] Loaded 0 shows for 78 channels in 0.0790046 second(s).
[12/26/2016 15:18:01] Serving guide data for: 2001-01-06 to 192.168.1.8
[12/26/2016 15:18:01] Loaded 0 shows for 78 channels in 0.0830047 second(s).
[12/26/2016 15:18:01] Serving guide data for: 2001-01-07 to 192.168.1.8
[12/26/2016 15:18:01] Loaded 0 shows for 78 channels in 0.0800045 second(s).
[12/26/2016 15:18:02] Serving guide data for: 2001-01-08 to 192.168.1.8
[12/26/2016 15:18:02] Loaded 0 shows for 78 channels in 0.0810046 second(s).
[12/26/2016 15:18:02] Serving guide data for: 2001-01-09 to 192.168.1.8
[12/26/2016 15:18:02] Loaded 0 shows for 78 channels in 0.0790045 second(s).
[12/26/2016 15:18:03] Serving guide data for: 2001-01-10 to 192.168.1.8
[12/26/2016 15:18:03] Loaded 0 shows for 78 channels in 0.0800046 second(s).
[12/26/2016 15:18:03] Serving guide data for: 2001-01-11 to 192.168.1.8
[12/26/2016 15:18:03] Loaded 0 shows for 78 channels in 0.0870049 second(s).
[12/26/2016 15:18:03] Serving guide data for: 2001-01-12 to 192.168.1.8
[12/26/2016 15:18:04] Loaded 0 shows for 78 channels in 0.0820047 second(s).
[12/26/2016 15:18:04] Serving guide data for: 2001-01-13 to 192.168.1.8
[12/26/2016 15:18:04] Loaded 0 shows for 78 channels in 0.0800046 second(s).
[12/26/2016 15:18:04] Serving guide data for: 2001-01-14 to 192.168.1.8
[12/26/2016 15:18:04] Loaded 0 shows for 78 channels in 0.0810046 second(s).
[12/26/2016 15:18:05] [PLUGIN] NoSoftwareUpdate initialized.
[12/26/2016 15:18:05] [PLUGIN] NoReplayZones initialized (rz-home) for 192.168.1.8.
[12/26/2016 15:18:06] [PLUGIN] NoReplayZones initialized (rz-more) for 192.168.1.8.
[12/26/2016 15:18:06] [PLUGIN] NoReplayZones initialized (rz-xzone) for 192.168.1.8.
[12/26/2016 15:18:06] [PLUGIN] NoReplayZones initialized (rz-sitcom) for 192.168.1.8.
[12/26/2016 15:18:07] [PLUGIN] NoReplayZones initialized (rz-scifi2) for 192.168.1.8.
[12/26/2016 15:18:07] [PLUGIN] NoReplayZones initialized (rz-music) for 192.168.1.8.
[12/26/2016 15:18:08] [PLUGIN] NoReplayZones initialized (rz-sports) for 192.168.1.8.
[12/26/2016 15:18:08] [PLUGIN] NoReplayZones initialized (rz-family) for 192.168.1.8.
[12/26/2016 15:18:08] [PLUGIN] NoReplayZones initialized (rz-movies) for 192.168.1.8.
[12/26/2016 15:18:09] [PLUGIN] NoReplayZones initialized (sys-parentalcontrol) for 192.168.1.8.
[12/26/2016 15:18:09] [PLUGIN] NoReplayZones initialized (sys-setup-gaea) for 192.168.1.8.
[12/26/2016 15:18:10] [PLUGIN] NoReplayZones initialized (sys-customize) for 192.168.1.8.
[12/26/2016 15:18:10] [PLUGIN] NoReplayZones initialized (sys-mainMenu) for 192.168.1.8.
[12/26/2016 15:18:10] [PLUGIN] NoReplayZones initialized (messages2) for 192.168.1.8.
[12/26/2016 15:18:11] [PLUGIN] NoReplayZones initialized (amgr-denali) for 192.168.1.8.
[12/26/2016 15:18:12] [PLUGIN] GetNextCall initialized.
[12/26/2016 15:18:12] [PLUGIN] GetNextCall Time: 11:16 for 12 min to 192.168.1.8.
[12/26/2016 15:18:12] [PLUGIN] NoServers initialized.
[12/26/2016 15:18:12] [PLUGIN] MyPhoneNumbers initialized (global) for 192.168.1.8.
[12/26/2016 15:18:12] [PLUGIN] MyPhoneNumbers (global) returning configured phone number for 192.168.1.8.
[12/26/2016 15:18:13] [PLUGIN] MyPhoneNumbers initialized (local) for 192.168.1.8.
[12/26/2016 15:18:13] [PLUGIN] MyPhoneNumbers (local) returning configured phone number for 192.168.1.8.
[12/26/2016 15:18:13] [PLUGIN] LoginLogout Skipping Logout (nightly) for 192.168.1.8
[12/26/2016 15:18:15] [DNS] Using file: C:\WiRNS\Plugins\IVSProvider.hosts
[12/26/2016 15:18:15] [DNS] Returning 192.168.1.60 for rddns-production.replaytv.net to 192.168.1.8
[12/26/2016 15:18:16] [PLUGIN] IVSProvider received an update request from ISN 00004-54832-09473(192.168.1.8), port 8888
[12/26/2016 15:20:38] [DNS] Returning 192.168.1.60 for production.replaytv.net to 192.168.1.8
[12/26/2016 15:20:38] [PLUGIN] LoginLogout Skipping Login (nightly) for 192.168.1.8
[12/26/2016 15:20:38] [DNS] Returning 192.168.1.60 for ntp-production.replaytv.net to 192.168.1.8
[12/26/2016 15:21:39] [PLUGIN] AuthCtrl Processing Auth Categories for 192.168.1.8
[12/26/2016 15:21:39] [PLUGIN] GetShellCommands initialized.
[12/26/2016 15:21:39] [PLUGIN] GetShellCommands using shellcmds from: C:\WiRNS\shellcmds for 192.168.1.8
[12/26/2016 15:21:40] [PLUGIN] ZipcodeProvider: Added 1 lineup for 192.168.1.8.
[12/26/2016 15:21:42] Hijacking headend request for WiRNS lineup 1 from 192.168.1.8, because we serve it locally with 78 channels.
[12/26/2016 15:21:46] Serving guide data for: 2001-01-01 to 192.168.1.8
[12/26/2016 15:21:46] Loaded 0 shows for 78 channels in 0.0820047 second(s).
[12/26/2016 15:21:46] Serving guide data for: 2001-01-02 to 192.168.1.8
[12/26/2016 15:21:46] Loaded 0 shows for 78 channels in 0.0810046 second(s).
[12/26/2016 15:21:47] Serving guide data for: 2001-01-03 to 192.168.1.8
[12/26/2016 15:21:47] Loaded 0 shows for 78 channels in 0.0850049 second(s).
[12/26/2016 15:21:47] Serving guide data for: 2001-01-04 to 192.168.1.8
[12/26/2016 15:21:47] Loaded 0 shows for 78 channels in 0.0810046 second(s).
[12/26/2016 15:21:48] Serving guide data for: 2001-01-05 to 192.168.1.8
[12/26/2016 15:21:48] Loaded 0 shows for 78 channels in 0.0830047 second(s).
[12/26/2016 15:21:48] Serving guide data for: 2001-01-06 to 192.168.1.8
[12/26/2016 15:21:48] Loaded 0 shows for 78 channels in 0.0820046 second(s).
[12/26/2016 15:21:49] Serving guide data for: 2001-01-07 to 192.168.1.8
[12/26/2016 15:21:49] Loaded 0 shows for 78 channels in 0.0810046 second(s).
[12/26/2016 15:21:49] Serving guide data for: 2001-01-08 to 192.168.1.8
[12/26/2016 15:21:49] Loaded 0 shows for 78 channels in 0.0800046 second(s).
[12/26/2016 15:21:51] Serving guide data for: 2001-01-09 to 192.168.1.8
[12/26/2016 15:21:51] Loaded 0 shows for 78 channels in 0.0810047 second(s).
[12/26/2016 15:21:52] Serving guide data for: 2001-01-10 to 192.168.1.8
[12/26/2016 15:21:52] Loaded 0 shows for 78 channels in 0.0800046 second(s).
[12/26/2016 15:21:53] NetConnect Done.
[12/26/2016 15:21:54] Serving guide data for: 2001-01-11 to 192.168.1.8
[12/26/2016 15:21:54] Loaded 0 shows for 78 channels in 0.0790045 second(s).
[12/26/2016 15:21:56] Serving guide data for: 2001-01-12 to 192.168.1.8
[12/26/2016 15:21:56] Loaded 0 shows for 78 channels in 0.0810046 second(s).
[12/26/2016 15:21:57] Serving guide data for: 2001-01-13 to 192.168.1.8
[12/26/2016 15:21:57] Loaded 0 shows for 78 channels in 0.0810046 second(s).
[12/26/2016 15:21:57] Serving guide data for: 2001-01-14 to 192.168.1.8
[12/26/2016 15:21:57] Loaded 0 shows for 78 channels in 0.0800046 second(s).
[12/26/2016 15:21:58] [PLUGIN] NoSoftwareUpdate initialized.
[12/26/2016 15:21:58] [PLUGIN] NoReplayZones initialized (rz-home) for 192.168.1.8.
[12/26/2016 15:22:01] [PLUGIN] NoReplayZones initialized (rz-more) for 192.168.1.8.
[12/26/2016 15:22:01] [PLUGIN] NoReplayZones initialized (rz-xzone) for 192.168.1.8.
[12/26/2016 15:22:03] [PLUGIN] NoReplayZones initialized (rz-sitcom) for 192.168.1.8.
[12/26/2016 15:22:04] [PLUGIN] NoReplayZones initialized (rz-scifi2) for 192.168.1.8.
[12/26/2016 15:22:04] [PLUGIN] NoReplayZones initialized (rz-music) for 192.168.1.8.
[12/26/2016 15:22:07] [PLUGIN] NoReplayZones initialized (rz-sports) for 192.168.1.8.
[12/26/2016 15:22:07] [PLUGIN] NoReplayZones initialized (rz-family) for 192.168.1.8.
[12/26/2016 15:22:09] [PLUGIN] NoReplayZones initialized (rz-movies) for 192.168.1.8.
[12/26/2016 15:22:10] [PLUGIN] NoReplayZones initialized (sys-parentalcontrol) for 192.168.1.8.
[12/26/2016 15:22:10] [PLUGIN] NoReplayZones initialized (sys-setup-gaea) for 192.168.1.8.
[12/26/2016 15:22:11] [PLUGIN] NoReplayZones initialized (sys-customize) for 192.168.1.8.
[12/26/2016 15:22:13] [PLUGIN] NoReplayZones initialized (sys-mainMenu) for 192.168.1.8.
[12/26/2016 15:22:13] [PLUGIN] NoReplayZones initialized (messages2) for 192.168.1.8.
[12/26/2016 15:22:14] [PLUGIN] NoReplayZones initialized (amgr-denali) for 192.168.1.8.
[12/26/2016 15:22:15] [PLUGIN] GetNextCall initialized.
[12/26/2016 15:22:15] [PLUGIN] GetNextCall Time: 11:16 for 12 min to 192.168.1.8.
[12/26/2016 15:22:16] [PLUGIN] NoServers initialized.
[12/26/2016 15:22:16] [PLUGIN] MyPhoneNumbers initialized (global) for 192.168.1.8.
[12/26/2016 15:22:16] [PLUGIN] MyPhoneNumbers (global) returning configured phone number for 192.168.1.8.
[12/26/2016 15:22:16] [PLUGIN] MyPhoneNumbers initialized (local) for 192.168.1.8.
[12/26/2016 15:22:16] [PLUGIN] MyPhoneNumbers (local) returning configured phone number for 192.168.1.8.
[12/26/2016 15:22:17] [PLUGIN] LoginLogout Skipping Logout (nightly) for 192.168.1.8
[12/26/2016 15:22:27] [DNS] Using file: C:\WiRNS\Plugins\IVSProvider.hosts
[12/26/2016 15:22:27] [DNS] Returning 192.168.1.60 for rddns-production.replaytv.net to 192.168.1.8
[12/26/2016 15:22:27] [PLUGIN] IVSProvider received an update request from ISN 00004-54832-09473(192.168.1.8), port 8888
[12/26/2016 15:29:01] [DNS] Using file: C:\WiRNS\Plugins\IVSProvider.hosts
[12/26/2016 15:29:01] [DNS] Returning 192.168.1.60 for rddns-production.replaytv.net to 192.168.1.8
[12/26/2016 15:29:01] [PLUGIN] IVSProvider received an update request from ISN 00004-54832-09473(192.168.1.8), port 8888
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mlloyd
Replay elitist
Replay elitist


Joined: 30 Jun 2011
Posts: 252

PostPosted: Tue Dec 27, 2016 11:28 am    Post subject: Re: RTV not setting clock when connecting to WiRNS Reply with quote

wnshall wrote:
Hi,
I recently moved to a new TV and in the setup process powered off my RTV 5060 to redo the connections. On powerup I discovered that the channel guide was not being updated properly. After poking around for a while, it appears that the clock is not being set properly. When I initiate an update from the RTV it displays "updating clock" for about a minute, and then goes on with the update process. Looking at the logs, it appears that WiNRS correctly downloads the current channel data, but then tries to serve the RTV data for 2001 (which it clearly doesn't have). So it seems as if the clock on the RTV is stuck at 2001 and isn't getting updated. Any ideas how to fix this?

[


When it works, "setting clock" takes a second or 2. Longer times indicate problems.

I did a net connect, and the first few lines were:

[12/27/2016 13:13:51] [PLUGIN] LoginLogout Skipping Login (nightly, attempts: 1) for 192.168.1.54
[12/27/2016 13:13:52] [NTP] Proxying request to pool.ntp.org for 192.168.1.54
[12/27/2016 13:13:52] [NTP] Proxying request to pool.ntp.org for 192.168.1.54
[12/27/2016 13:13:52] [NTP] Proxying request to pool.ntp.org for 192.168.1.54
[12/27/2016 13:13:52] [NTP] Proxying request to pool.ntp.org for 192.168.1.54
[12/27/2016 13:13:52] [NTP] Proxying request to pool.ntp.org for 192.168.1.54
[12/27/2016 13:13:52] [PLUGIN] AuthCtrl Processing Time Verification for 192.168.1.54

(192.168.1.54 is the local IP for my Replay) Your log seems to be missing the [NTP} and AuthCtrl lines, as if it isn't contacting a time server. Are you sure your setting is correct? (WiRNS configuration / NTP Server)? Is that URL reachable from your network?

BTW, I always wondered why WiRNS couldn't just use that computer's clock. It's already synchronized to an internet server.
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http://notstupid.us
Has a Replay 5xxx

"There are only 10 types of people in the world, those who understand binary and those who don't"
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wnshall
Almost hooked


Joined: 20 Jul 2011
Posts: 8

PostPosted: Thu Dec 29, 2016 9:20 pm    Post subject: Reply with quote

Thanks for the reply. Yes, I seem to be missing the [NTP] commands. I do notice the following line:

Code:
[12/29/2016 21:12:11] [DNS] Returning 192.168.1.60 for ntp-production.replaytv.net to 192.168.1.9


I have pool.ntp.org entered on the WiRNS config page. Is there something else I'm supposed to do to trigger the time set? What's odd is that it all worked the day before (and has for quite some time). The only change was powering down the unit and reconnecting cables etc.

Any ideas?
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mlloyd
Replay elitist
Replay elitist


Joined: 30 Jun 2011
Posts: 252

PostPosted: Fri Dec 30, 2016 2:49 pm    Post subject: Reply with quote

wnshall wrote:
Thanks for the reply. Yes, I seem to be missing the [NTP] commands. I do notice the following line:

Code:
[12/29/2016 21:12:11] [DNS] Returning 192.168.1.60 for ntp-production.replaytv.net to 192.168.1.9


I have pool.ntp.org entered on the WiRNS config page. Is there something else I'm supposed to do to trigger the time set? What's odd is that it all worked the day before (and has for quite some time). The only change was powering down the unit and reconnecting cables etc.

Any ideas?


That's what I have, and its working. There is also a DNS IP setting about there (it mose cases, it should point to your router or external DNS server).

Can you ping the NTP server? On your WiRNS machine, go to a command prompt any enter

ping pool.ntp.org

You should get something like

-----------------------------------------------------------------------
Pinging pool.ntp.org (97.107.128.5 with 32 bytes of data:
Reply from 97.107.128.58: bytes=32 time=58ms TTL=54
Reply from 97.107.128.58: bytes=32 time=57ms TTL=54
Reply from 97.107.128.58: bytes=32 time=57ms TTL=54
Reply from 97.107.128.58: bytes=32 time=73ms TTL=54

Ping statistics for 97.107.128.58:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss).
Approximate round trip times in milli-seconds:
Minimum = 57ms, Maximum = 73ms, Average = 61ms
------------------------------------------------------------------------

The IP address may be different, and the times should be similar. To see what would happen, I tried it with "poo" instead of "pool". It gives a "cannot reach host" message.
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wnshall
Almost hooked


Joined: 20 Jul 2011
Posts: 8

PostPosted: Sat Dec 31, 2016 9:38 am    Post subject: Reply with quote

mlloyd wrote:


Can you ping the NTP server? On your WiRNS machine, go to a command prompt any enter


Yeah, I checked that: ping works fine from the WiRNS machine. I think WiRNS can access the NTP server, as evidenced by this block in the log file:
Code:

[12/29/2016 18:17:36] **************************************
[12/29/2016 18:17:36] Time Synchronizer (C)2001 Valer BOCAN
[12/29/2016 18:17:36] Simple Network Time Protocol (see RFC 2030)
[12/29/2016 18:17:36] Modified for WiRNS by rbolen70
[12/29/2016 18:17:36] Connecting to: pool.ntp.org
[12/29/2016 18:17:37] Local time: 12/29/2016 6:17:37 PM
[12/29/2016 18:17:37] Precision: 6.90174634679056E+72 ms
[12/29/2016 18:17:37] Poll Interval: 8 s
[12/29/2016 18:17:37] Reference ID: clock.xmission.com (198.60.22.240)
[12/29/2016 18:17:37] Root Dispersion: 56.3812255859375 ms
[12/29/2016 18:17:37] Round Trip Delay: 66 ms
[12/29/2016 18:17:37] Local Clock Offset: 1179 ms
[12/29/2016 18:17:37] **************************************


It just doesn't seem to be connecting to the NTP server from the RTV when doing a net connect.
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mlloyd
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Joined: 30 Jun 2011
Posts: 252

PostPosted: Sat Dec 31, 2016 12:54 pm    Post subject: Reply with quote

wnshall wrote:
mlloyd wrote:


Can you ping the NTP server? On your WiRNS machine, go to a command prompt any enter


Yeah, I checked that: ping works fine from the WiRNS machine. I think WiRNS can access the NTP server, as evidenced by this block in the log file:
Code:

[12/29/2016 18:17:36] **************************************
[12/29/2016 18:17:36] Time Synchronizer (C)2001 Valer BOCAN
[12/29/2016 18:17:36] Simple Network Time Protocol (see RFC 2030)
[12/29/2016 18:17:36] Modified for WiRNS by rbolen70
[12/29/2016 18:17:36] Connecting to: pool.ntp.org
[12/29/2016 18:17:37] Local time: 12/29/2016 6:17:37 PM
[12/29/2016 18:17:37] Precision: 6.90174634679056E+72 ms
[12/29/2016 18:17:37] Poll Interval: 8 s
[12/29/2016 18:17:37] Reference ID: clock.xmission.com (198.60.22.240)
[12/29/2016 18:17:37] Root Dispersion: 56.3812255859375 ms
[12/29/2016 18:17:37] Round Trip Delay: 66 ms
[12/29/2016 18:17:37] Local Clock Offset: 1179 ms
[12/29/2016 18:17:37] **************************************


It just doesn't seem to be connecting to the NTP server from the RTV when doing a net connect.


It could be a problem with a firewall on your WiRNS machine. It must be accepting connections on port 80, but may not be accepting connections on port 123 (used for NTP). It that sounds too complicated, try disabling the firewall (probably Windows' built-in firewall).

Note that your log (and ping results) show your PC can make a connection to port 123. It does not show it can accept an incoming connection. That's why you need to try it without the firewall.

BTW, the [DNS] line in your log is correct. I don't have it because I use my router rather than WiRNS to do the DNS redirection.
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